FAMILY RADIO

The following is a list of frequently asked questions from familyrado.com

Why does the mp3 stream sometimes quit and come back? Why can't I reach 'www.familyradio.com' from school? Can I find Family Radio on a search engine? Why is your web site unavailable at times? Can I use Internet e-mail devices like 'audrey' to hear Family Radio on the Internet? I use WebTV. can I download audio programs and listen to them offline? Why does it seem you are constantly changing your web site? If I can't reach your web site by typing 'www.familyradio.com', is there another way to reach it? What is the difference between your 'graphical' and 'text-based' web sites? Can I use quick time to access Family Radio's Internet broadcasting When I go to: www.familyradio.com, Why does the URL (web address) bar show a different page: (worldwide.familyradio.org/zusa/interbrowser.html) Which audio player, that supports Family Radio's Internet broadcast, is recommened for UNIX systems? How do I access Family Radio's mp3 streams from behind a fire wall? Why is my RealOne player having trouble accessing Family Radio's local broadcasts?

And ye shall seek me, and find me, when ye shall search for me with all your heart. And I will be found of you, saith the LORD: and I will turn away your captivity, and I will gather you from all the nations, and from all the places whither I have driven you, saith the LORD; and I will bring you again into the place whence I caused you to be carried away captive.  Jeremiah 29:13-14

 

Q: "When I type in www.familyradio.com, Why does the URL (web address) bar show a different page: (worldwide.familyradio.org/zusa/interbrowser.html)?"

- If you see this page - it is a redirect for older browsers. The "Old Browser's" web page was designed for outdated (older) systems. Your system is not equiped to view the modern website.

Q: "Why does the mp3 stream sometimes quit and come back?"

- There is no single explanation for this problem. Some solutions we recommend are:
1). Click on the 20-kbps links instead of the 58-kbps.
2). If you are using a wireless service, you may need to switch to a wire (cable or telephone) network.
3). Upgrade your browser and system
4). Reboot your system.
5). Switch your isp.

 SPECIAL INSTRUCTIONS FOR AOL SUBSCRIBERS

You may also need to upgrade your computer (click here for info on minimum sytem requirements).

Q: "Why can't I reach 'www.familyradio.com' from school?"

- Many school and public libraries restrict students to certain educational websites while blocking the rest of the internet. unfortunately, Family Radio sometimes falls under the restricted category, many times, by accident. to reach Family Radio, try contacting your school webmaster and asking him/her to add 'www.familyradio.com' to the list of acceptable web sites.

Q: "Can I find Family Radio on a search engine?"

- Yes, you can find Family Radio on most major search engines by typing 'familyradio' (all one word-lowercase) in the search box.

Q: "Why is your website unavailable at times?"

-The Internet is basically a world-wide network of computers connected together in a 'web' of satellite, telephone, and data connections. at times, part of that 'web' will be temporarily disconnected due to heavy traffic or local disruptions. web sites located on the one side of such temporary blockages will be unavailable to users on the other side. the best solution is to try accessing them at another time.

Q: "Can I use Internet e-mail devices like 'audrey' to hear Family Radio on the Internet?"

- No, Internet e-mail devices are designed only to access and send e-mail and are not equipped for audio files or web browsing. in order to listen to Family Radio on the web, you will need a regular computer.

Q: "I use WebTV. can I download audio programs and listen to them offline?"

- Unfortunately, WebTV has no place to store audio files offline for later perusal. in order to save files for later use, you must have a storage drive or hard drive. at this time, only regular computers or laptop computers have this storage capability.

Q: "Why does it seem you are constantly changing your web site?"

- Family Radio is currently in the process of updating its entire web site. our Internet staff is redesiging each section, one at a time, and updating them as they become available. it may seem like constant change, but when it is finished, we feel the entire web site will be much more efficient and user friendly for our web users to navigate.

Q: "If I can't reach your web site by typing 'www.familyradio.com', is there another way to reach it?"

- Sometimes, computers don't recognize letter-based addresses and a numeric address must be used. this is very rare, but it does happen on occasion. the other address a computer can use is numerical in value. if you wish to try the numerical method, Family Radio's address is: 206.117.85.188

Q: "What is the difference between your 'Graphical' and 'Text-based' web sites?"

- The main difference between Family Radio's 'Graphical' and 'Text-based' web site is the type of language each uses. the 'graphical' site uses a language called 'flash', which places a heavy emphasis on artistic content (graphics and animation). the 'Text-based' site is simply text only authored in 'html', the basic dialect of the Internet. this method uses mostly text and symbols. the Graphical web site is best accessed with at least a 56k(modem) or higher connection and browsers which utilize 'Flash' plug-ins
all later browsers i.e.:

Internet Explorer 5.1
Netscape 7.01
WebTV
I-opener

and newer, now come equipped with the flash plug-in. the 'text-based' site is designed for users with slower computers and slower connections to the Internet. neither is better than the other, but the 'Text-based' site is more universal and likely available to everyone around the world.

Q: How to configure Quicktime

1) When you install the Quicktime system, on the initial screen select the following option: custom (radio button)
2) Click on [ok] . This opens up a new window, where you will be able to choose what items to install. choose all but autoring & capture.
3) Click on [ok] a registration box opens. fill in your name, and click on [ok].
4) When quicktime is finished installing, a dialog box opens for you to set up the plugin. click on [mimes] at the bottom of this box. if it doesn't appear, be sure you have version 5.
5) On the mimes list, go down each of the major types - one by one, and open it up by clicking on the + sign to the left. most will be selected. some you will need to select. of special note are:

in "streaming" - all
in "video" - select smil 1.0
in "audio" - select sound designer 2
deselect purevoice

in "mp3 " - select mp3 audio , and mp3 playlist
in "images" - all except bmp
in "miscellaneous - digital video and photoshop images

If there are other players installed, they must be configure not to use either smil or mp3 playlists.

Q: How do I access Family Radio's mp3 streams from behind a firewall?

Type the audio stream's IP address into URL or File section of your audio player.


Audio Stream IP Address
   
Windows Media VBR http://209.10.215.74/live.asx
East Coast (64 kbps) http://209.10.215.70:8200/listen.pls
East Coast (20 kbps) http://209.10.215.70:8800/listen.pls
West Coast (64 kbps) http://209.10.215.70:8100/listen.pls
West Coast (20 kbps) http://209.10.202.162:8700/listen.pls
European Feed (20 kbps) http://209.10.202.162:8300/listen.pls
International 1 (20 kbps) http://209.10.202.162:8400/listen.pls
International 2 (20 kbps) http://209.10.202.162:8500/listen.pls



Q: "Which audio player, that supports Family Radio's Internet broadcast, is recommened for UNIX systems?"

The MP3 player recommended is "XMMS". It can be downloaded from www.xmms.org this player works well with UNIX systems



Q: "Why is my RealOne player having trouble accessing Family Radio's local broadcasts?"

We are sorry to say that RealOne has discontinued supporing Shoutcast(A free MP3 server application). We recommend using the WinAmp Player to access Family Radio's MP3 broadcasts.






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